Making a crisis get attention

February 11th, 2020
The worst scenario for an organisation that wants to generate a crisis for another is when no one takes any notice. This is the problem f...

Coronavirus – is it a crisis?

February 3rd, 2020
We are in the middle of a major crisis with Coronavirus, if you are to believe the media. But we’ve been there before with SARS (linked t...

BBC

January 29th, 2020
The crisis spiral: When nothing goes right… Over the weekend, the BBC made a small mistake. It played a video of the basketball pla...

Poor old Mark Zuckerberg

November 19th, 2019
You have to have some sympathy for the founder of Facebook. He is being asked to take on a most difficult job – being a world censor.   A...